Telehealth Sick Visits in Atlanta and Across Georgia.
UTI, cold and flu, sinus infections, strep throat, and medication refills. From your couch, same day.
A 20-minute video visit with a provider who has 23 years of clinical experience, plus a prescription sent to your pharmacy the same day. Pay per visit when you need one, or membership for $99/mo if sick visits are part of your normal year. Available to any Georgia resident.
Telehealth Sick Visits in Atlanta, explained simply.
A sick visit is a focused 20-minute video appointment.
When you feel a UTI coming on at 9pm, or wake up with a sore throat the morning of a busy week, or run out of a routine medication while traveling, the last thing you want to do is sit in an urgent care waiting room for two hours. A telehealth sick visit gives you the same access to an experienced provider, the same prescription pathway, and the same level of care, without the wait or the drive.
Your provider will join you by video, ask the right questions, look at what they can see on screen, and either prescribe what you need or tell you honestly that you need in-person care. Our providers bring 23 years of clinical experience across emergency, urgent care, family medicine, and women's health, so they know the difference.
Sick visits cover the common conditions, honestly and quickly.
Vive's sick visits are designed for conditions that can be assessed and treated effectively over video. If your situation calls for an in-person exam, imaging, or a higher level of care, your provider will tell you on the call and help you figure out where to go.
- UTI (urinary tract infections, including recurrent UTI)
- Cold and flu symptoms (cough, congestion, sore throat, body aches, fever)
- Sinus infections
- Strep throat (especially helpful when a household member has tested positive)
- Medication refills for routine, stable prescriptions you already take
What every sick visit includes.
- A 20-minute video visit (or 15 for medication refill visits)
- Provider assessment and clinical recommendation
- Prescription sent to your pharmacy the same day, when appropriate
- An honest referral to in-person care if you need it
Sick Visit Pricing in Atlanta, per visit or unlimited.
Pick the option that fits your normal year. Pay per visit when you need one, or membership for $99/mo if sick visits are a recurring part of your household's life.
The membership math: A single sick visit is $89. The Sick Visit Membership is $99/mo for unlimited visits. If you expect more than one visit in a typical month (allergies, kids in school, recurring UTIs, household colds), the membership pays for itself by visit two. For occasional one-off needs, the per-visit rate is the right choice. No insurance is filed; we can provide a superbill on request for possible out-of-network reimbursement.
How Telehealth Sick Visits Work in Atlanta, in three steps.
Call or Text Us
Tell us what is going on. We will confirm a sick visit is appropriate, walk you through what to have ready, and lock in your appointment, usually same day or next day.
Quick video visit
20 minutes by video. Your provider asks the right clinical questions, looks at what they can see (sore throat, eyes, visible rashes), and makes a recommendation.
Prescription same day
If a prescription is appropriate, your provider sends it to your pharmacy the same day. If you need in-person care or further workup, your provider will tell you honestly and help you find the right place.
Check back if needed
If symptoms persist or change, you can text your provider and book a quick follow-up. Membership patients can do this as many times as needed at no extra cost.
Are Telehealth Sick Visits Right For You? An honest look.
Sick visits work very well for the conditions they are designed for. They are not a substitute for in-person care when an exam, imaging, or higher-level workup is what your situation needs.
Sick visits are a good fit for you.
- You have symptoms that fit one of the covered conditions (UTI, cold, flu, sinus, strep)
- You need a routine refill for a stable medication you already take
- You want same-day access without the drive or the wait
- You prefer a provider who can spend time with you over an urgent care production line
- Your household has frequent sick visits (membership math works in your favor)
Sick visits are not the right choice.
- You have symptoms suggesting an emergency (chest pain, shortness of breath, severe abdominal pain)
- Your condition needs a physical exam, imaging, or in-person procedure
- You are looking for a new controlled-substance prescription (we do not start these via sick visit)
- You have not been seen for a chronic condition and want it managed long-term
- Your symptoms are severe enough that urgent care or ER is the appropriate level of care
Telehealth Sick Visit Quality at Vive, what to expect.
Sick visits at Vive are run by an experienced provider with 23 years of healthcare experience across emergency medicine, urgent care, family practice, and women's health. You see the same provider each time, which means you are not bounced between different clinicians who each have to start over. They know your chart by the second visit.
Your provider is also honest about what telehealth can and cannot do. If your situation needs an in-person exam, lab draw, or imaging, your provider will tell you on the call and help you find the right place. The point of a sick visit at Vive is to get you the right care quickly, not to push prescriptions for situations that need a different level of care.
The short version: a 20-minute video with an experienced provider is a perfectly appropriate level of care for the conditions sick visits cover. For everything else, your provider will be honest about where to go.
Sick Visit Questions, answered honestly.
UTI, cold and flu symptoms (cough, congestion, sore throat, body aches, fever), sinus infections, strep throat, and routine medication refills. For anything outside this scope, your provider will refer you to the right level of care, whether that is urgent care, the emergency room, or a specialist.
A standard sick visit is 20 minutes. Medication refill visits are 15 minutes. Both happen by video. If a prescription is appropriate, your provider sends it to your pharmacy the same day, usually within an hour of your visit.
If you expect more than one sick visit per month, the $99/mo unlimited Sick Visit Membership makes sense. A single visit is $89, so the membership pays for itself by visit two. This often works out for households with kids in school, frequent travelers, allergy sufferers, or patients with recurrent UTIs. For occasional one-off needs, the $89 per-visit rate is the right call.
No. Sick visits are a telehealth service available to any Georgia resident. You can be in Atlanta, Savannah, Athens, Columbus, anywhere in the state. Prescriptions can be sent to whichever pharmacy is most convenient for you.
Yes, when the clinical picture supports it. UTI is one of the most appropriate conditions for telehealth care because the diagnostic and treatment pathways are well-established. Your provider will ask the right questions on your visit and prescribe the appropriate antibiotic when indicated.
Vive does not initiate new controlled substance prescriptions through sick visits. If you are a current Vive patient already on phentermine or another controlled medication as part of an existing program, your provider can refill within that program. For new controlled substance needs, you will need in-person care.
No. Vive is self-pay, which keeps pricing transparent and visits short. We can provide a superbill on request for possible out-of-network reimbursement.
We ask for 24 hours notice on appointment cancellations. Because your provider reserves dedicated time for each visit, late cancellations and no-shows are billed a $50 fee. We always work with you on genuine illness or emergencies.
Start with one call. Your provider takes it from there.
A few intake questions, a short video consult, and your first dose on its way. The whole process takes a few days, not weeks.